Public transportation: An investigation of barriers for people with disabilities

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Study identified barriers experienced by individuals with disabilities when using the public transportation and the complementary paratransit services. An online survey was developed and disseminated to contacts of the National Network of Americans with Disabilities Act Centers and 4,161 individuals responded. Participants reported physical and attitudinal barriers to public transportation, which affected people with a variety of disabilities. The results highlight significant barriers for people with disabilities who use public transportation and complementary paratransit services. Barriers to these transit systems are physical and attitudinal in nature, and as a result, modifications to the physical environment and educational opportunities to reduce negative attitudes toward individuals with disabilities are recommended.

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