Bridging the ICT and ICT-AT digital divide for work: Lessons from the United States

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Article presents findings from two surveys on consumers’ experiences with obtaining information and communication technology (ICT) and ICT-based assistive technology (ICT-AT) for employment through the vocational rehabilitation system as well as through their employers in the United States. It explores the role of ICT and ICT-AT in workplace productivity, performance, and growth. It also explores the nature and impact of training and education on assistive technology for effective use. The results from these different cohorts offer important lessons in developing strategies to overcome the digital divide and allow meaningful access to ICT and ICT-AT for successful employment outcomes in today’s technology-based workplace.

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